News and insights to help health plans and providers stay connected to one of the most important destinations of care: the home.

Aging In Place Remodeling Can Enable Independence

Aging In Place Remodeling Can Enable Independence

Supporting people who are aging in place often requires basic home modifications like removing trip hazards and installing grab bars, handrails and other assistive devices. These changes can help people reduce the risk of falls and stay home safely. “Aging in place...

Despite Growth, Dual Special Needs Plan Retention is Challenging

Despite Growth, Dual Special Needs Plan Retention is Challenging

The continued growth in the Dual Special Needs Plan (D-SNP) space is tempered only by the frustration associated with members who can (and do) switch throughout the course of the year. The 2023 Dual Eligible Retention Study from Deft Research found that dual eligible...

Medicare Advantage Trends & Opportunities Report

Medicare Advantage Trends & Opportunities Report

Medicare Advantage (MA) enrollment has been on a steady climb for the past two decades, following changes in policy designed to encourage a robust role for private plan options in Medicare. In 2023, 30.8 million people are enrolled in a MA plan, accounting for more...

CMS Star Ratings: Strategies to Improve MA Member Satisfaction

CMS Star Ratings: Strategies to Improve MA Member Satisfaction

Medicare Advantage (MA) plans have long been accountable for quality performance, and Stars, the CMS quality assessment program, is an important measure. CMS Star Ratings help MA plans attract members and earn financial incentives. Plans with higher Star Ratings are...

Aging in Place: MA Plans Help People Grow Older at Home

Aging in Place: MA Plans Help People Grow Older at Home

As Americans age, their desire to stay in their homes remains steadfast. According to the AARP, 77% of adults aged 50 and older want to remain in their homes for the long term — a number that has remained unchanged for more than 10 years now.  But unexpected medical...

MA Special Needs Plans: Promises & Challenges

MA Special Needs Plans: Promises & Challenges

The number of Medicare Advantage (MA) Special Needs Plans (SNPs) has surged in enrollment, growing its member base by more than twofold from 2020 to 2022. This influx of new members has generated an opportunity to achieve better health outcomes for targeted groups of...

Improve CAHPS Scores With Better Benefits Navigation

Improve CAHPS Scores With Better Benefits Navigation

Medicare Advantage (MA) plans work hard to be highly responsive to member needs, whether it's meal delivery, transportation, home modification or other in-home supplemental services. To deliver a five-star experience, many innovative health plans have made an...

How MA In-Home Support Services Improve Member Satisfaction

How MA In-Home Support Services Improve Member Satisfaction

Since CMS began allowing Medicare Advantage (MA) plans to offer supplemental benefits, the popularity of those benefits has taken off. In just three years, the number of plans offering In-Home Support Services (IHSS) has skyrocketed by 364%, and plans with caregiver...

Webinar: Improve CAHPS Through Enhanced Benefits Navigation

Webinar: Improve CAHPS Through Enhanced Benefits Navigation

The average Medicare beneficiary has access to 43 Medicare Advantage plans. As care continues to move to the home, what can innovative health plans do to differentiate themselves as they compete for new members? Don't miss the webinar "Improve CAHPS Through Enhanced...

Meet the Team at HLTH ’22!

Meet the Team at HLTH ’22!

Meet the Dina team at HLTH, Nov. 13-16 in Las Vegas. We will be part of the MATTER Pavilion, located at Booth 1854-Kiosk #6. Stop by and see how our care coordination platform empowers teams to manage care delivery throughout the patient journey, and remotely engage...

Conquering the Transitions of Care Journey

Conquering the Transitions of Care Journey

Coming out of COVID, it’s clear that people want to have control of their overall healthcare experience, and a lot of that centers in and around their home. Unfortunately, when people end up in a hospital, returning home in an efficient manner is often easier said...