For many hospitals, getting COVID-19 patients to the right post-acute setting can be difficult. Bed space is scarce and it can take hours for case managers to call individual facilities to determine availability. 

To improve these transitions, Dina launched a new PAC Bed Availability tool to:

  1. Identify post-acute providers that are accepting COVID-19 patients.
  2. Get up-to-date information to case managers on a daily basis. 

Real-time access to data like the number of Covid-positive beds available at each provider saves time and helps case management teams ensure timely discharges and appropriate placements. 

It takes four hours for someone on our team to get on the phone and determine who has beds. The Dina tool has made this process a whole lot easier.

“Getting patients out of the hospital is becoming a challenge again,” said Melissa Mordecai, director of post-acute care integration for Jefferson Health’s three New Jersey hospitals, which serves 42 post-acute facilities in three counties. “It takes four hours for someone on our team to get on the phone and determine who has beds. The Dina tool has made this process a whole lot easier.”

Here’s how the PAC Bed Availability tool works:

  • Quickly enroll and engage post-acute partners at no cost.
  • Use text message-based tools to automatically survey post-acute partners. 
  • Access daily dashboards to track bed availability.
  • Share dashboard data with discharge teams.
  • Focus outreach to providers that have capacity.

Beyond Covid, Mordecai expects to adjust the survey to determine how many male and female beds are open. 

“We’re not calling around, emailing, or texting. We’re able to find out in real time what the building is like,” she said. “This can assist patients to choose skilled nursing facilities with availability post-Covid. The gold standard is to integrate bed availability into the transition workflow and that’s the direction we’re heading.”

Dina’s solutions support partners managing COVID-19 transition of care activities including post-acute placement and post-discharge monitoring. Please reach out if you’d like to learn more.

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